Terms and Conditions
Welcome to the website of Akalsahai Wood Products (“we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of our website (www.akalsahaiwoodproducts.com) and any services or products purchased from us. By accessing or using our site, you agree to be bound by these Terms. If you do not agree, please do not use our site.
1. Definitions
- “Products” refer to wooden packaging items such as pallets, crates, boxes, plywood packaging, and related services offered by us.
- “User” or “You” refers to any individual or entity accessing our website or purchasing our products.
- “Services” include manufacturing, supply, customization, heat treatment, palletization, and export packing as per ISPM 15 and NSPM9 standards.
2. Use of Our Website
- You must be at least 18 years old or have parental consent to use this site.
- You agree not to use the site for unlawful purposes, including but not limited to hacking, distributing malware, or infringing on intellectual property.
- All content on this site (text, images, logos) is owned by Akalsahai Wood Products and protected by copyright laws. Unauthorized reproduction is prohibited.
3. Product Orders and Purchases
- All orders are subject to availability and confirmation. We reserve the right to refuse or cancel orders at our discretion.
- Pricing is as listed on the site and may change without notice. Taxes, shipping, and duties are additional and your responsibility.
- Payment terms: Full payment is required before delivery unless otherwise agreed in writing. We accept [list payment methods, e.g., bank transfer, UPI, or credit card if applicable].
- Customization: We offer tailored products, but specifications must be provided in advance. Changes after production may incur extra costs.
4. Delivery and Shipping
- Delivery timelines are estimates and not guaranteed. Delays due to unforeseen circumstances (e.g., logistics issues) do not entitle refunds.
- Risk of loss transfers to you upon delivery. We recommend insurance for high-value shipments.
- International shipments comply with export regulations (e.g., phytosanitary certificates). You are responsible for import duties and customs clearance.
5. Warranties and Liability
- Our products are manufactured to industry standards but are sold “as is.” We provide a limited warranty against defects in materials for [e.g., 6 months] from delivery, excluding misuse or normal wear.
- We are not liable for indirect damages, including loss of profits or business interruption.
- Maximum liability is limited to the purchase price of the product.
6. Returns and Refunds
- Returns are accepted within [e.g., 7 days] for defective products, subject to inspection. Refunds are processed after verification.
- Custom or heat-treated products are non-returnable unless defective.
7. Intellectual Property
- Trademarks, logos, and designs on our site are our property. You may not use them without permission.
8. Governing Law and Dispute Resolution
- These Terms are governed by Indian law. Disputes will be resolved in courts of New Delhi.
- We encourage amicable resolution; contact us at info@akalsahaiwoodproducts.com for issues.
9. Changes to Terms
- We may update these Terms at any time. Continued use of the site implies acceptance.
For inquiries, contact us at +91-9289818479 or info@akalsahaiwoodproducts.com.